Return Policy

Returns, Refunds & Exchanges

At Throttle Mania, we take pride in crafting our products of the highest quality with meticulous attention to detail and precision. Each piece is made to order, tailored specifically to you.

As a result of this personalized approach, we do not accept returns, refunds, or exchanges on our made-to-order items once the item has entered production.

This includes:

• Pieces where details were entered incorrectly. (Please make sure you double check all details entered when ordering).
• Ordering the incorrect size
• Change of mind

We strive to ensure that your purchase exceeds expectations, and are committed to resolving any issues related to quality or craftsmanship as quickly and easily as possible. If you encounter any concerns with your order, please  contact us as soon as possible at contact@throttlemania.com and we will work closely with you to find a satisfactory resolution.

In order to qualify for a replacement, you must contact us via email within 72 hours of the item being delivered to your address. If more than 72 hours have passed since receiving your items, we can no longer offer you a  replacement.

Refunds will not be given for purchases lost or damaged in shipment. Due to the product being outside of our control we will only replace lost or damaged pieces. Upon notification of product being lost we will immediately issue a replacement piece to be sent to you.

In order to receive a replacement for an item damaged in shipment you must email us with the following:

1. Name
2. Phone number
3. Order Number
4. Clear pictures of the:
1. Packaging & any damage to it
2. Packing slip
3. Damaged item

PLEASE NOTE: Personalized items are made to order so please allow 1-4 weeks for production and a further 2-3 days for shipping (domestic). In some cases, we require up to 6 weeks for production if the design purchased is one of the first.

Exchanges (if applicable)

We only replace items if they are defective, damaged, or lost in transit. No exchanges are allowed.

Additional non-returnable items:

Gift cards